Privacy Policy
Privacy Policy
Effective Date: 01 June 2022
At ELT Creations ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from our online store.
By using our site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of personal information when you interact with our website:
- Personal Identification Information: This may include your name, email address, phone number, shipping address, and billing information.
- Payment Information: When you make a purchase, we collect payment details (e.g., credit card number), which are processed securely by third-party payment providers.
- Order Information: We collect details about the products or services you purchase, including the date, amount, and delivery status.
- Device and Usage Data: We may automatically collect information about your device, browser type, IP address, and how you interact with our site through cookies and similar technologies.
2. How We Use Your Information
We use the personal information we collect for various purposes, including:
- Processing Orders: To process your purchases, including payment handling, order fulfillment, and shipping.
- Customer Support: To provide customer service, manage inquiries, and resolve issues related to your orders or account.
- Improving Our Services: To analyze usage data, improve our website's functionality, and offer personalized content.
- Marketing: To send you promotional offers and marketing communications that may be of interest to you, but only with your consent. You can opt out at any time.
- Compliance and Legal Obligations: To comply with legal obligations, such as tax regulations and responding to lawful requests from authorities.
3. Sharing Your Information
We may share your information with the following parties:
- Service Providers: Third-party vendors who assist us in running our business, including payment processors, shipping providers, and IT service providers. These vendors only receive the information necessary to perform their specific functions.
- Legal Compliance: If required by law, we may disclose your information in response to subpoenas, court orders, or other legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
We do not sell or rent your personal information to third parties for their marketing purposes.
4. Data Security
We use industry-standard security measures to protect your personal information. Payment details are encrypted during transmission using SSL (Secure Sockets Layer) technology. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal data we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
6. Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance your user experience and collect information about your use of the site. Cookies are small text files placed on your device that help us remember your preferences and understand site usage patterns.
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our site may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Your continued use of our site after any changes signifies your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
- Email: [email protected]
- Trading Name: ELT Creations
